Direct Loan DSA CRM

DSACRM vs TatvaCRM: Loan DSA CRM Feature and Pricing Comparison

A DSA-first operating system compared with a broader Indian SMB CRM that includes lending workflows.

Reviewed 24 July 202616 min readOfficial sources cited
THE SHORT ANSWER

Start with the way your team actually works.

Neither product is the right choice for every business. The practical fit depends on your workflow, team structure and implementation needs.

Consider DSACRM

Consider DSACRM for deeper DSA-specific team, connector, payout, multi-lender and deployment workflows.

  • The system must run your complete DSA operation
  • Connector payouts and multi-lender processing matter
  • You require an Enterprise deployment path
Consider TatvaCRM

Consider TatvaCRM for a broader sales CRM with public per-user tiers, loan files and commission-split capabilities.

  • You prefer per-user CRM pricing
  • A general pipeline plus loan files covers your process
  • The free or lower tier is useful for initial evaluation
PRODUCT OVERVIEW

What each product is designed to manage.

DSACRM

Best suited to
Loan DSAs, LSPs, aggregators and financial distribution teams in India
Product category
Loan DSA CRM and distribution operations platform
Core purpose
Connect enquiries, applications, lenders, documents, teams, connectors and payouts in one operating workflow.
Typical workflows
Enquiry-to-application, multi-lender processing, document collection, team control, connector settlement and reporting.

TatvaCRM

Best suited to
Indian small and medium businesses, including loan and financial-service teams
Product category
General CRM with lending capabilities
Core purpose
Manage contacts, pipeline, tasks and dashboards, with loan files, agents, lenders and commission splitting.
Typical workflows
Sales pipeline, tasks, reporting, loan files, agent and lender tracking and commissions.

Product model

DSACRM: DSA-first operating platform

TatvaCRM: General CRM with loan modules

Pricing model

DSACRM: Team plan with limits or unlimited

TatvaCRM: Public per-user tiers

Connector payouts

DSACRM: Native workflow

TatvaCRM: Not publicly confirmed

Data import

DSACRM: Plan-based migration

TatvaCRM: CSV import described

CAPABILITY COMPARISON

Compare the full operating workflow, not one headline feature.

Conditional items depend on plan, integration or implementation scope. Source links supporting competitor claims appear below.

Lead and customer management

Enquiry capture and source tracking

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The provider publicly documents this capability as available.

Lead-source tracking

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

UTM tracking

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Manual and rule-based lead assignment

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The provider publicly documents this capability as available.

Duplicate control

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Lead stages

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Follow-ups, reminders and activity history

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The provider publicly documents this capability as available.

Lead tasks

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Communication history

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Lead ageing

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Customer-facing application links and portal

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Loan application workflow

Loan-product configuration

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Loan application stages and status tracking

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The provider publicly documents this capability as available.

Multi-lender application processing

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Lender selection

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Eligibility and offer rule engine

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Offer comparison

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Login tracking

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Sanction tracking

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Disbursement tracking

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Pending requirements

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Application ageing

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Lender and loan-product management

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The provider publicly documents this capability as available.

Documents and verification

Document checklist

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Customer upload link

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The provider publicly documents this capability as available. Official site describes loan-file handling; collection portal detail is not confirmed.

Document master

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Application-wise documents

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Document history and application trail

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

PAN and Aadhaar integrations

In DSACRM: Availability depends on an external integration and its commercial scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

KYB integrations

In DSACRM: Availability depends on an external integration and its commercial scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Bureau APIs

In DSACRM: Availability depends on an external integration and its commercial scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Bank statement analysis option

In DSACRM: Availability depends on an external integration and its commercial scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Case sharing

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Teams, branches and access

Employee accounts and role-based access

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The provider publicly documents this capability as available.

User roles

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Workflow permissions

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Team hierarchy and reporting structure

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Multiple branches

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Attendance

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Leave

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Team tasks

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Targets

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Incentives

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Targets, attendance and performance tracking

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Performance reporting

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Connectors, commissions and payouts

Connector onboarding

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Connector and sub-DSA accounts

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Connector portal

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Connector wallet

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Connector lead attribution

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Commission and incentive calculation

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The provider publicly documents this capability as available.

Payout requests

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Payout approval workflows

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Connector payout and settlement workflow

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Invoice and tax handling

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Automation, integrations and reporting

WhatsApp, email and SMS automation

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Webhooks

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Workflow automation

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Telephony integration options

In DSACRM: Availability depends on an external integration and its commercial scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Supported API integrations

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: This capability is available on selected plans.

Third-party integrations

In DSACRM: Availability depends on an external integration and its commercial scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Custom integrations and webhooks

In DSACRM: This capability is limited to an Enterprise scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

n8n support

In DSACRM: Availability depends on an external integration and its commercial scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Operational dashboards and reports

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The provider publicly documents this capability as available.

Implementation, branding and support

Onboarding and team training

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Excel or CSV data migration

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The provider publicly documents this capability as available.

Team training

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Standard support

In DSACRM: This capability is built into the standard workflow.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

White-label branding and custom domain

In DSACRM: This capability is limited to an Enterprise scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Dedicated server deployment

In DSACRM: This capability is limited to an Enterprise scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Source-code deployment

In DSACRM: This capability is not available.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Custom implementation

In DSACRM: This capability is limited to an Enterprise scope.

In TatvaCRM: The reviewed official material does not publicly confirm this capability.

Priority support and SLA

In DSACRM: This capability is limited to an Enterprise scope.

In TatvaCRM: This capability is limited to an Enterprise scope.

QUESTIONS TO ASK

Frequently asked questions.

Is this comparison sponsored by the other provider?

No. DSACRM publishes this comparison. Competitor information is limited to the official public sources listed on this page, and unclear items are marked as not publicly confirmed.

Does “not publicly confirmed” mean a feature is unavailable?

No. It only means we could not verify the capability in the reviewed official public material. Ask the provider to demonstrate it during your evaluation.

What should a DSA verify in a product demonstration?

Use a real enquiry-to-disbursement scenario and verify permissions, lender stages, document history, connector payouts, reporting, integrations, migration and the complete commercial scope.

Does TatvaCRM have a free plan?

The official website reviewed on 24 July 2026 presents a Free tier alongside Starter, Professional and Enterprise options. Verify current limits before adoption.

Is TatvaCRM only for loan DSAs?

No. It is positioned as a broader Indian SMB CRM and also describes loan files, agents, lenders and commission splits.

Which pricing model is easier to compare?

TatvaCRM uses public per-user tiers, while DSACRM uses plan limits and unlimited capacity on applicable plans. Model the total annual cost using your employees, connectors and integrations.

SOURCES AND METHODOLOGY

How we research comparisons.

  • Official product websites, documentation and pricing pages are preferred.
  • DSACRM capabilities use the verified product and pricing configuration maintained for this website.
  • Unknown competitor capabilities are marked “Not publicly confirmed.”
  • Product information is reviewed periodically and factual corrections are welcomed.
Last reviewed: 24 July 2026Reviewer: DSACRM Product TeamOfficial sources: 2Corrections: sales@dsacrm.com

Official pages reviewed

  1. TatvaCRM official websiteAccessed 24 July 2026Supports: Contacts and pipeline, Tasks and dashboards, Loan files, Agents and lenders, Commission split, CSV import
  2. TatvaCRM official pricingAccessed 24 July 2026Supports: Free, Starter, Professional and Enterprise tiers, Per-user billing, Monthly and annual options

Product information changes. If you represent TatvaCRM and spot an error, send a correction with an official source.

COMPARE WITH YOUR OWN PROCESS

See how DSACRM handles the workflow you are evaluating.

A practical walkthrough is more useful than a generic checklist.